EOS & Your Marketing Strategy11 min read
More than Just Part of the VTO
EOS is an operating model with tools and tactics designed to maximize your business operations. For organizations following the Entrepreneurial Operating System, or EOS for short, the Vision Traction Organizer is an important tool for setting the direction of your company. As an EOS-practicing agency, we specialize in the marketing strategy section of the VTO.
The Importance of Defining a Target Audience
There’s a famous quote by Meredith Hill along the lines of “When you speak to everyone, you speak to no one”. In the world of marketing, those words couldn’t ring truer. Of course, we’d like to reach everybody, cover all ground, and leave no stone unturned, but is that really a valuable use of time and resources? Your sales staff, marketing channels, and budget do not have the bandwidth to communicate with every demographic of the human population. Narrowly defining your target audience allows for effective use of time and marketing budget.
Developing personas is one way to help you understand your customers better and refine your target audience. Well-defined personas make it easier to tailor content to the specific needs, behaviors, and concerns of different groups. Persona-tailored content allows your team to stop wasting time on low-quality leads and start generating positive engagement with high-quality ones.
Personas are created through research, surveys, and interviews of your target audience. That includes a mix of customers, prospects, and those outside of your contact database who might align with your target audience.
Your 3 Uniques – How to Set Yourself Apart from the Competition
Recently, I was attending the Grand Rapid Chamber’s Quarterly EOS Meet-Up where we had to stand and introduce our tables. I counted three individuals who identified themselves as “just another IT service provider in the room” and my jaw dropped. Even if they provided similar services, the three companies should have their own unique differentiators. This is especially true if you’re an EOS organization utilizing the VTO.
Defining true uniques takes quite a bit of time and thought. It can help to conduct a SWOT analysis (i.e. strengths, weaknesses, opportunities, threats). Spend some time looking at your competitors. What holes are they leaving in the market? Sometimes, gathering key stakeholders in the room and filling up a whiteboard with any idea, good or bad, is a great way to get the creative juices flowing and narrow down what sets you apart from the competition.
Let’s take it one step beyond defining those three uniques. Defining them doesn’t do you much good if you’re unable to effectively communicate them with your target audience. Use your messaging (in advertising, on your website, in your day-to-day communication) to reflect those uniques and to ensure your target audience can identify what makes you different from others in the room.
Communicating the Proven Process
This is the piece of the puzzle that can trip some EOS users up. Having a visual representation that’s clear, concise, and aesthetically pleasing is difficult to put together without a background in graphic design. Thankfully, there are tools that enable non-designers to create simple graphics.
If your Proven Process is primarily for internal use, utilizing the tools in PowerPoint or Word might be sufficient. If your Proven Process is a client-facing tool, especially one used in your sales process to connect with target audiences, then I highly recommend sourcing a graphic designer to put together a professional piece. For either end-user, keep in mind that the process needs to make sense not only visually, but as a whole. From simple to complex processes, ensure your verbiage and steps explain to an unfamiliar customer what to expect when working with your company.
Once the Proven Process is displayed visually, test it out! Share with friends and family, and to give it a real test, share it with someone who is completely unfamiliar with your company. If someone outside our industry is able to understand the Proven Process it’s safe to say you’ve got a solid process and visual representation.
EOS Marketing with DVS
As an EOS-practicing agency, we know a thing or two about the four key marketing elements. These four keys are the foundation of a true marketing strategy, and they permeate throughout every marketing activity within an organization. Whether you’re an EOS veteran, newbie, or non-practicer, DVS can help you navigate these marketing strategy needs.
Schedule a no-pressure 20-minute conversation with a DVS team member today and learn more about the marketing services we offer.